Privacy Policy

This Privacy Policy governs the collection, use, and processing of personal information by DataStreams.AI in connection with our "Services," including our website (datastreams.ai) platform and other offerings.

Depending on the context, "you" refers to:

• A DataStreams.AI User, if you create an account to use our "Services."
• A Visitor, if you access the DataStreams.AI site without logging in.
• A Customer, if you use the "Services" as an individual or as a representative of an entity that subscribes to our "Services."

We encourage all users, whether new or existing, to review this Privacy Policy to understand our data protection practices.

Effective Date

This Privacy Policy applies to all data collected in the past, present, and future.

Personal Data Collection and Usage

To use our "Services," we require personally identifiable information (PII) to manage your account effectively. This includes:

• Account Creation & Billing: Your name and email address are required for account setup, invoicing, and newsletters.
• Payment Processing: We use trusted third parties, such as Stripe, to securely process payments. We do not store your credit card information.
• Uploaded Data: Any data you upload (e.g., CSV, XLS, or XLSX files) may be stored.

By using our "Services," you consent to the collection, use, and storage of your personal information in line with our "Terms & Conditions" and this "Privacy Policy."

Non-Identifiable Data Collection

When using our "Services," we may automatically collect:

• Technical Information: IP address, user ID, browser type, operating system, language preferences, and website interactions.
• Usage Data: Web pages visited before arriving at our site, interactions within our "Services," and device usage trends.

We may combine this information with other data to analyze trends and improve user experience. However, we do not track users across unrelated websites for marketing purposes.

Email Data and Contact List

By uploading an email list, the information within becomes accessible to us for verification purposes. Your lists are securely stored and are never sold, rented, or shared except as legally required.

Use and Distribution of Personal Data

DataStreams.AI will never sell or share your PII for marketing purposes. We may use your data for:

• Billing & Payments: Processing transactions, sending invoices, and handling payment-related communications.
• Service Notifications: Informing you of policy updates, maintenance, outages, and new features.
• Customer Support: Assisting with inquiries or resolving account-related issues.
• Service Optimization: Improving platform performance and functionality.
• Account Management: Communicating essential, non-promotional information related to your account.
• Promotional Content: Sending marketing updates if you have opted in (unsubscribe anytime).
• Business Transitions: Managing information during mergers, acquisitions, or reorganizations.
• Compliance & Legal Obligations: Ensuring adherence to legal requirements and security measures.
• Professional Advisors: Sharing data with legal, accounting, or security consultants for compliance.
• Legal Proceedings: Defending or supporting claims in court, arbitration, or regulatory actions.

You may opt out of communications by unsubscribing or contacting us at support@datastreams.ai.

Aggregated Data and Non-Personal Information

We may share anonymized, non-identifiable data with third parties for analytics and service improvements. This data will never include personally identifiable information.

Third-Party Service Providers

We may engage third-party service providers for payment processing, customer support, hosting, analytics, and other administrative tasks. These providers are contractually required to protect your data and use it solely for the services they perform on our behalf.

Security Measures

We employ industry-standard security protocols, including:

• Encryption: Protecting sensitive data, such as login credentials and payment details, with Secure Socket Layer (SSL) technology.
• Access Controls: Restricting access to authorized personnel only.
• Compliance: Ensuring credit card data security.

While we take all reasonable measures to safeguard your data, no system is completely secure. Users must also maintain the confidentiality of their login credentials.

Data Breach Notification

In the event of a security breach affecting your data, we will notify you promptly in accordance with legal requirements, detailing the nature of the incident and steps taken to mitigate risks.

GDPR Compliance

DataStreams fully complies with the General Data Protection Regulation (GDPR). We ensure that:

• Your data is stored on encrypted, highly secure servers.
• You can request access, updates, or deletion of your personal information.
• Your rights to data portability and objection to processing are respected.

Data Security and Confidentiality

You are responsible for maintaining the confidentiality of your user credentials. DataStreams and its authorized personnel may access your account solely for service delivery, support, and maintenance purposes. Confidential information will not be shared beyond what is legally required.

Legal Compliance and Enforcement

We may disclose personal information when required to comply with legal requests (e.g., subpoenas), protect DataStreams' rights, or prevent fraudulent activities.

Privacy Policy Updates

We may update this Privacy Policy periodically. Changes take effect upon:

• Notification via your registered email.
• Posting on our website.

Continued use of our "Services" after an update constitutes acceptance of the changes. If you disagree, you may terminate your account by notifying us.

Acknowledgment & Contact Information

By using our "Services," you acknowledge that you have reviewed and agree to our Privacy Policy.

For any privacy-related inquiries, please contact us at support@datastreams.ai.