5. Troubleshooting
Common Issues & How to Fix Them
Last Updated: May 19, 2025Issue Solution Missing Verification Code Check spam/junk, wait a few minutes, contact support Bulk Upload Failure Ensure CSV/XLSX format and a single “Email” column Login Failure Use \”Forgot Password\” to reset Payment Rejected Update card details in Billing Settings Account Locked Reset your password Invalid Email Format Verify email format and remove special characters Slow...
Best Practices for Email Verifications
Last Updated: May 19, 2025Prioritize active emails to improve open rates and engagement levels Verify domains to identify fake or inactive email addresses before sending Remove duplicate emails from your list before verification to avoid unnecessary processing Retest unknown email addresses after 24 hours to improve accuracy Exclude spam traps to protect your sender\’s reputation and email deliverability Segment...