Common Issues & How to Fix Them

Issue	Solution
Missing Verification Code	Check spam/junk, wait a few minutes, contact support
Bulk Upload Failure	Ensure CSV/XLSX format and a single “Email” column
Login Failure	Use \”Forgot Password\” to reset
Payment Rejected	Update card details in Billing Settings
Account Locked	Reset your password
Invalid Email Format	Verify email format and remove special characters
Slow Verification Process	Check internet connection, retry, or contact support
Email Not Found	Ensure the correct email address is entered
Session Expired	Log in again to refresh the session
Error Uploading File	Ensure the file size is within limits and the format is supported
Verification Limit Reached	Upgrade your plan or wait for a reset